Start

Welcome

If you're here, your BUGbase has arrived and you read the documentation. We know you're excited to get started with your BUG, but before you dive in please follow these instructions.

Know Your Hardware



Product / Technical Support

Get your questions answered by talking to BUG engineers on IRC, reading our documentation, or posting questions in our forums.

BUG IRC Chat Chat

We are on IRC at #buglabs on freenode, and monitor the channel from 9 AM - 6 PM EST, Monday through Friday.

Use your favorite IRC client or click here to connect from your browser.

BUG Wiki Resources and Documentation Wiki

Look for software updates, technical specs, and tutorials.

BUG Forums Forums

Post your questions and help others through our forums.

In addition, also check
BUG software downloads
Technical FAQ

If you have questions about your store purchase, need to exchange an item or obtain a refund please send an email or call us.

support@buglabs.net

Ask us about your order, exchange, or refund.
Here's our refund policy.

1-866-9BUGLAB (1-866-928-4522)

You can call us between the hours of
9 AM - 5 PM EST Monday through Friday.