Vice Pres of Technology and Operations

New York City – As we grow the number and complexity of our product offerings, we plan to add a senior level, seen-it-before, heavy-hitter to oversee operations. You will lead our day-to-day priorities, ensuring that a quality software and hardware product gets in the hands of our customers. We want your experience bringing a complex product to market! You must be fun, be able to build consensus, machete through the non-essentials, be inspirational, and know when to use a sniper rifle vs. a trench gun.

Major Responsibilities

• Establish and oversee the strategies, priorities, and processes needed to release new modules and associated software/services
• Oversee activities related to software, hardware, communications and systems-level design, development, QA, documentation, packaging and release of consumer electronics products and services
• Coordinate internal product management, developers, and hardware manufacturers to establish and deliver features, functionality and support criteria on time and at budget
• Collaborate effectively with sales, marketing, distribution and customer service functions; and drive quality, process agility and speed throughout the organization and external partners
• Provide expertise and leadership in component selection, procurement, inventory, logistics, quality and supply chain management functions, including working closely with hardware manufacturers
• Plenty more Major Responsibilities …. you know how it is.

Minimum Requirements

• Prior background spearheading the development and release of commercially-successful consumer electronics products, ideally with bundled services and open systems architectures very preferable
• You have read our product’s technical specs and software architecture and are proficient in several core areas, as well as able to manage development projects across the spectrum of our platform. You are also very well versed with respect to open systems, digital productivity devices and web-based computing paradigms
• Background working both in development-stage, rapid growth entrepreneurial venues as well as larger corporate environments
• Sound knowledge of manufacturing principles, preferably with experience across the supply chain spectrum
• Highly organized and ability to adapt quickly to changing priorities
• Can work with a wide degree of creativity, latitude and initiative
• Must also have a strong organizational, planning and management skills, and the proven ability to recruit, mentor and develop high performance teams
• You are a likable, respected, persuasive, consensus-building nut!
• Ten years of professional experience in staff and management positions of increasing responsibility

Senior QA Guru with serious Linux Dev chops

New York City – You are an experienced low level Linux Developer with proven experience testing and debugging a Linux based device or computer using open source technologies. You have a deep understanding of system level issues and can describe, in detail, issues encountered and resolved. You see the value in and, equally important, understand the QA process, cycle, and tools. You will help define and own product functionality and quality. You are technically inclined, curious, a strong problem solver, highly organized and detail-oriented, and have strong communication skills. While your expertise is low level, you understand the web, SDK, and app level well enough ti identify and help improve upon quality issues.

What did you say? You want a skilled developer to do QA? Uhh, yes, but…. we really feel we can do it. BUG is a unique and evolving product – and it might just be the type of thing you do for fun. (Right? Don’t you tinker, test and troubleshoot embedded Linux gadgets?). In addition to helping create a quality product you can be proud of, you will also help shape our functionality and direction. You will encounter new problems everyday, you will be hacking, you will be working closely (less than 10 feet) with our development team, and we have a very fun, flexible and rewarding work atmosphere.

Some Responsibilities you will have / the nitty gritty / the bullet points:

• Develop and execute test sets for a Linux computer (you have a deep familiarity with a Linux distributions)
• Test Embedded Operating Systems (familiarity with OpenEmbedded Linux distributions, Buildroot, Scratchbox….)
• Test API’s and drivers at a low level as well as at functional levels
• Collaborate with product management and engineering teams to develop a comprehensive set of tests for our web-based applications
• Work with users to reproduce defects and log proper defect reports, collaborate with engineers to validate and get ‘em fixed
• Assist product and engineering teams to define requirements
• Analyze failed tests and manage defects using the defect reporting tool
• Perform extensive functional, integration, and security testing
• Work with open source communities and external individuals to identify and classify external defects

Your Skills and Background:

• 3 or more years as a Developer, with 1 or more years testing hardware
• Some experience working in a Quality Assurance role
• Proven contribution to any Open Source projects is a big plus
• Experience planning and implementing robustness and hardware reliability testing
• Exposure to writing test cases
• Experience with open-source testing tools
• You have a Bachelor of Science Engineering, related degree, or equivalent experience
• Proven ability to plan and implement reliability activities from product concept throughout the product life cycle
• You are not scared to go to the manufacturer (less than 20% travel expected) to assess quality. In fact, you see it as an awesome career opportunity!

Web Developer Intern

New York City – We want you! You are proficient in server-side aspects of web development, and ideally also interested in client-side aspects as well. You are a talented, self-motivated, and fun person. You will add features to our buglabs.net site and help develop sweet, sweet new projects.

Responsibilities / Things you will do:

• Work independently and with zeal
• Plan and execute new feature requests for buglabs.net
• Develop database-driven Web interfaces for rapid, real-time information sharing
• Maintain and enhance existing Web applications and internal systems
• Design, code, and test technical solutions
• Identify system deficiencies and recommend solutions
• Yeah, and other stuff

Your Skills and Background:

• Experience with any server-side web programming languages, like Ruby, PHP, Java, or C#.
• Experience with SQL —MS SQL server or MySQL
• Experience with JavaScript
• Interests in user interface design
• Knowledge of cross-browser compatibility

• Bonus points for Ruby on Rails, web services design, and client-side visualization involving JavaScript and Flash (with emphasis on JavaScript).

This is an unpaid position. With that said, we’ve got a very fun place to work – with a flexible schedule, choice in projects, and amazing exposure in a startup and to a top-notch technical team.

Sales Engineer

New York City – Is it possible to have just the right blend of serious technical chops and über business savvy? We are looking to add a motivated and passionate do-it-all sales engineer to identify the perfect customers for BUG, design custom solutions, and keep them happy as a clam after their purchase.

Major Responsibilities

• After-sales support (answer in-depth customer questions and inquiries, getting applications to work, troubleshooting, etc.)
• Researching and understanding the needs of the customer and defining overall technical and business solutions (preferably solutions that deliver more value to customers while creating less work for our engineers)
• Developing and growing long-term relationships with customers
• Managing and interpreting customer requirements – speaking with clients to understand, anticipate and meet their needs
• Developing and presenting enticing business cases, technical presentations, and demos that align with customer needs and requirements
• Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery
• Creating client quotations and negotiating contracts
• Define product and technical responses for RFP requests.
• Yes, there will be routine stuff like recording and maintaining client contact data, coordinating presentations, and supporting marketing activities (we are a true start-up …. you do it all).
• Searching for new clients who might benefit from company products or services
• Owning absolute accountability: you own the successes and the failures

Minimum Requirements

• A strong background in developing custom technical solutions to solve business problems
• Understanding of product functionality / capability gaps, and ability to define ways to address gaps using product enhancements, partners, etc.
• Demonstrated success presenting technologies as a business solution.
• Proven ability selling into complex sales environments with both business and technical buyers.
• Must be a passionate, self motivated, personable, multi-tasker
• Ability to understand source code at a high level, be able to make simple modifications to existing Java programs.
• Good grip on the fundamentals of electronics, computer hardware, networks, and wireless technologies.
• Ability to communicate in both technical and non-technical language, and translate between them with customers and engineers.
• Some experience with open source projects or communities.
• Able to travel 25% to 40%
• Four-year college degree with a major in engineering, math, science, computer science, or business is going to score much better with us.

To Apply

We just can’t get back to everyone! Sorry. If you want to hear back, submit a resume and cover letter to jobs[at]buglabs.net telling us why you are right for the position. Make sure you address the following bullet points:

• Demonstrate a thorough understanding of our products, services, features, benefits, and market potential.

• Our first step is to get the engineering team excited about you. Give me some clear examples of your technical skills that will help them see how you will be relieving them of customer support.

Intern - Java Developer (Embedded and Extraordinaire)

New York City – As the Bug Labs latest and greatest Java Developer, you will be (among other things) developing OSGi bundles, embedded Java, and Eclipse plugins. It goes without saying you are a competent, detail oriented go-getter who dances between independence, initiative, and collaboration. You have unyielding energy, you are open minded, and prioritize rewarding work with a fun team.

Major Responsibilities

• Create and write applications in Java (embedded Java Development)
• Create test cases based on functional specifications and/or use cases provided by development
• Develop OSGi bundles and Eclipse plugins
• Create build and deployment scripts

Minimum Requirements

• Experience with or a desire to learn test driven development
• Experience with PC and Mac systems
• Experience working with Eclipse
• Proficiency in Java
• Interest in embedded systems
• Ability to multi-task and remain organized
• Strong oral and written communication skills, particularly in discussing technical issues clearly and succinctly
• Able to provide sample test plans and test cases
• Ability to work independently as well as in teams
• Self starter that works well with others (experience working with a start up preferred)
• Exposure to a wide set of technologies and methodologies